
Royal Berkshire Fire and Rescue Service (RBFRS) is commemorating Volunteers’ Week next week (1-7 June) by recognising the people who generously give their skills and time free of charge to help the organisation.
One of the most established volunteer links RBFRS has is with the British Red Cross’ Fire and Emergency Support Service (FESS). FESS provides practical and emotional support to those affected by domestic fires and other emergency incidents. The service is delivered by specially trained Red Cross volunteers who operate on a 24/7 call-out rota basis.
When called out, volunteers travel to the scene of the incident in a fully equipped vehicle, based at Wokingham Road fire station, which can offer warmth, shelter, spare clothing, hot drinks and much more – from babies’ nappies to a fish tank! FESS can also help those affected to contact friends and family, as well as insurance companies, credit card companies, landlords and other relevant agencies.
Barry Ratchford, RBFRS employee and FESS volunteer, said: “Being a FESS volunteer can be demanding and at times emotionally challenging but the rewards are enormous – you know you have made a real difference to someone when they need it the most. We are always looking for more volunteers to help develop and deliver the service. Full training is provided, you just need to be over 18 with a full current driving licence and your own transport. Background and age isn’t important but you should also be in good general health, possess plenty of common sense and have a good sense of humour!”
Lloyd Palmer, Group Manager Response, said: “The contribution FESS volunteers make to those affected by fire and other emergencies is invaluable, providing a vital service that helps people get back on their feet after an emergency. They are also a great help to our firefighters at incidents, as they address public welfare issues which allows the crews to concentrate on the firefighting operation.”
To find out more about volunteering for FESS, please contact Debra Kirkpatrick, Berkshire FESS Co-ordinator, at dkirkpatrick@redcross.org.uk
RBFRS also works with volunteers from all different backgrounds across other areas of the Brigade. These include:
- A British Sign Language (BSL) volunteer, who can communicate with people who are deaf or hard of hearing during Home Fire Safety Checks
- Two volunteers who assist Young Firefighter instructors at Whitley Wood Young Firefighters Unit
- A Polish fire safety advocate who works within the Polish community in Reading
- Volunteers who help us to deliver fire safety messages during community talks
Matt Taylor, Community Development Officer, said: “We hope to expand our volunteers programme in the near future to include working with Duke of Edinburgh students to undertake ‘arson audits’ of their local area, identifying problems such as fly tipping to reduce the risk of deliberate fires. We are also looking for more people to be fire safety advocates within their local communities, helping us to communicate important information and advice.
“Volunteering can be just as beneficial for the volunteer as for the organisation, whether it’s adding new skills to your CV, meeting new people or simply making a positive contribution to your community.”
If you would like to find out more about volunteering opportunities at RBFRS, please contact Matt Taylor on 0118 932 2768 or email taylorm@rbfrs.co.uk
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